Legal

AIGF Establishes Independent Grievance Redressal Mechanism

The All India Gaming Federation (AIGF) has launched an independent grievance redressal mechanism to improve consumer protection within the online skill gaming sector.

Rishi Published 28 June 2026 Updated 6 October 2026 1 min read
Editorial cover illustration with a gavel representing a legal ruling

The All India Gaming Federation (AIGF), a prominent industry body representing online skill gaming, has introduced an independent grievance redressal mechanism. This initiative aims to bolster consumer protection for users within the online gaming ecosystem.

Key takeaways

  • The All India Gaming Federation (AIGF) has launched a new mechanism.
  • This mechanism is designed for independent grievance redressal.
  • Its primary purpose is to enhance consumer protection.

What it means for users

This new system is set to offer players a more robust and impartial channel for resolving disputes or issues they might encounter while engaging with online skill gaming platforms. By making the redressal process independent, AIGF hopes to build greater trust and transparency.

The move signifies a commitment from the industry body to self-regulate and ensure fair practices are upheld for its members' users. It addresses the growing need for accountability in the rapidly expanding online gaming sector.

Indian context

As an industry body for online skill gaming in India, the AIGF's action directly impacts Indian consumers and the regulatory landscape. This step aligns with ongoing discussions and efforts in India to establish a more secure and regulated environment for online gaming participants.

Source: The Hindu BusinessLine — read the full original report.

#aigf#online gaming#consumer protection#grievance redressal#india

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